Advanced Service Now Scripting
Advanced ServiceNow Scripting is a course designed to deepen your scripting skills within the ServiceNow platform, allowing for powerful customization and automation. This course covers advanced JavaScript concepts, Glide API usage, and client-server interactions in ServiceNow. You’ll learn to create custom business rules, client scripts, and UI policies, automate complex workflows, and optimize performance with efficient coding practices. Through hands-on labs, you'll explore real-world scenarios, enabling you to extend ServiceNow’s capabilities, streamline processes, and tailor the platform to meet specific business needs. Ideal for developers aiming to become ServiceNow experts.
Advanced Service Now Scripting
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What you'll learn
Programme Overview
18 sections covering the complete curriculum — a single, progressive learning arc.
Foundations & Core Concepts
Get hands-on with the fundamentals and architecture — the building blocks for everything that follows.
Hands-On Practical Training
Work through real exercises and assignments designed to mirror what you will do on the job.
Real-World Projects
Apply what you have learned to end-to-end projects that go straight into your portfolio.
Advanced Techniques
Go beyond the basics with advanced concepts, integrations and production-grade practices.
Ecosystem Integration
Understand how this technology connects with the broader tools and platforms used in the industry.
Performance & Interview Prep
Master optimization techniques and prepare for the technical interview questions employers actually ask.
Who is this programme for?
Whether you're already writing code, working with data, or supporting applications today — this programme is built to take you into a SERVICENOW role.
Software Developers
Engineers who want to add this skill set to their toolkit
Analysts & Consultants
Professionals moving into a more technical, hands-on role
IT Professionals
System admins and support engineers upskilling into a new domain
Fresh Graduates
CS/IT graduates aiming for a job-ready technical role
Course Curriculum
18 sections • 207 lessons • 10 weeks
Jump to Section
Total Duration
10 weeks
100% Practical · Unlimited Doubt Sessions
01 Introduction to Advance SNOW Scripting Objectives
Introduction to Advance Scripting Objectives
02 Client-Side Scripting
Client-Side Scripting Objectives
03 Client-Side Scripting Design and Processing
Client Scripts: Enhance user experience by reducing form completion time.
Form Load: Ensure proper client-side processing by loading forms first.
Field Control: Use methods like disabling list editing, business rules, and data policies to manage field values.
Minimize Server Lookups: Utilize g_scratchpad for efficient data transfer from server to client, avoiding performance-heavy methods like GlideRecord.
Asynchronous GlideAjax: Dynamically request server data to improve performance.
Use setValue() Correctly: Include the display value to prevent unnecessary server calls.
Prefer UI Policies: They offer better control and do not require scripting.
Input Validation: Use client scripts to validate user input before submission.
Script Order: Control execution order to prevent conflicts.
Avoid DOM Manipulation: Use GlideForm API for maintainability.
Global Client Scripts: Limit their use to avoid performance issues.
Encapsulate Code: Wrap code in functions to manage variable scope.
Run Necessary Scripts: Optimize scripts to execute only when needed, using flags like isLoading and newValue checks.
04 Server-Side Scripting
05 Server-Side Scripting Processes
06 UI Pages and Macros
07 Debugging Scripts
08 Scheduled Script Executions and Events
09 Debugging Scripts (Continued)
10 Using Flow Designer
Using Flow Designer Objectives
Exercise: Fork Repository and Import Application for the Using Flow Designer Module
Exercise: Create a Branch for the Using Flow Designer Module
Introduction to Flow Designer
Exercise: View a Flow
Flow Structure and Triggers
Flow Design and Testing
Exercise: Create a Flow
Exercise: Test a Flow
Exercise: Activate a Flow
Approval Actions in Flow Designer
Exercise: Add Approval
Flow Logic
Exercise: Add Flow Logic
Exercise: Save Your Using Flow Designer Work (Optional)
Review and Knowledge Check
11 Developing for Flow Designer
Developing for Flow Designer Objectives
Exercise: Fork Repository and Import Application for the Developing for Flow Designer Module
Exercise: Create a Branch for the Developing for Flow Designer Module
Creating and Configuring Actions
Exercise: Create an Action
Exercise: Add Action Inputs and Outputs
Working with Subflows
Exercise: Create and Test a Subflow
Exercise: Use a Subflow
Advanced Flow Scripting
Exercise: Create and Use Code Snippets
Exercise: Save Your Developing for Flow Designer Work (Optional)
Review and Knowledge Check
12 Notifications in Flow Designer
Notifications in Flow Designer Objectives
Exercise: Fork Repository and Import Application for the Notifications in Flow Designer Module
Exercise: Create a Branch for Notifications in Flow Designer
Notifying Users from a Flow
Exercise: Get a Temporary Email Address
Exercise: Send a Notification
Outbound and Inbound Email Configuration
Exercise: Receive an Email
Exercise: Inbound Email Configuration
Exercise: Create Inbound Email Flow
Review and Save
Exercise: Save Your Notifications in Flow Designer Work (Optional)
13 Introduction to JavaScript
JavaScript Syntax Editor
JavaScript on the Platform
JavaScript Functions and Arrays
JavaScript Objects and Advanced Topics
Advanced JavaScript Concepts
14 Learn MORE JavaScript on the ServiceNow Platform with Earl Duque
Advanced JavaScript Basics
JavaScript for ServiceNow
15 Learn MORE JavaScript on the ServiceNow Platform with HackNow
16 Learn ECMAScript 2021 on the ServiceNow Platform with HackNow
String Enhancements
Function Enhancements
Object Enhancements
Array Enhancements
17 Service Portal Introduction
Introduction Objectives
Exercise: Explore a Portal
Service Portal Framework
Exercise: Create a Page
Widgets in Service Portal
Exercise: Set Options for the Icon Link Widgets
Exercise: Set Options for the Simple List Widget
Exercise: Cool Clock and the Other Widgets
Exercise: Set Portal Homepage
Responsive Page Design
Page Editor and Roles
Branding a Service Portal
Exercise: Change Portal Branding
Challenge: Create a 404 Page
18 Creating Custom Widgets
Custom Widget Objectives
Exercise: Widget Editor Basics
Working with Widget Scripts and Global Objects
Exercise: Fork Repository and Import Application for the Creating Custom Widgets Module
Exercise: Create a Branch for Creating Custom Widgets
Studio and Service Portal Integration
Exercise: Explore the CreateNotes Application
Exercise: Create Two Widgets
Using the Widget API
Exercise: Update Notes
Widget Options and Schema
Advanced Angular Directives
Exercise: Create a Directive
Real-time Data with recordWatch
Exercise: Save Your Creating Custom Widgets Work (Optional)
Tools & Technologies
Every tool listed here is installed, configured and used in a hands-on lab session.
Hands-On Labs
Practical Environment
Industry-Standard Tools
Real-World Setup
Guided Exercises
Skill Building
Sample Datasets
Practice Material
Mini Projects
Applied Practice
Assignments
Mentor Reviewed
Doubt Sessions
Live Support
Resume Building
Career Support
Mock Interviews
Interview Prep
Certification Prep
Global Recognition
Production Practices
Real-World Ready
Best Practices
Industry Standards
You don't just learn Advanced Service Now Scripting. You ship it.
Three major projects, each mirroring how production teams actually work — from guided foundations to a portfolio-ready capstone.
Guided Foundation Project
→Requirement Analysis
→Guided Implementation
→Mentor Review
→Iteration
Apply the fundamentals in a structured, mentor-reviewed project
Take the core concepts from the first half of the curriculum and apply them to a realistic scenario, with guidance and feedback from your mentor at every step.
Applied Practice Project
→Scenario Design
→Independent Build
→Testing & Validation
→Peer Review
Build a more independent project mirroring real production scenarios
Work through a project that combines multiple concepts from the curriculum, closer to how work is actually structured on the job — less hand-holding, more ownership.
Capstone Project
→Planning
→End-to-End Build
→Review & Refinement
→Presentation
Take a project from requirements to a polished, portfolio-ready deliverable
Your final project — plan, build, test and present a complete solution using everything covered in the curriculum, reviewed by mentors before you graduate.
All 3 projects go directly into your portfolio & resume — reviewed by mentors before you graduate.
See Sample Project ReportsUpcoming Batches
Why Radical Technologies
- Highly practical oriented training
- Installation support on your system
- 24/7 Email and Phone support
- 100% Placement Assistance
- Global Certification Preparation
- Trainer-Student Interactive Portal
- Assignments and Projects by Mentors
- Weekend / Weekdays / Morning / Evening batches
- 80:20 Practical and Theory ratio
- Real-life Case Studies
- Easy make-up for missed sessions
- PSI | Kryterion | Redhat Test Centers
- Lifetime Video Classroom Access (coming soon)
- Resume Prep and Mock Interviews
- Learn 300+ courses at your own time
- 50,000+ Satisfied Learners
- Course Completion Certificate
- Practical Labs available
- Mentor Support available
- Doubt Clearing Session available
- 10% Discounted Global Certification
Like the Curriculum? Let's Get Started
Join 50,000+ students already enrolled at Radical Technologies
Global Certification
Radical Technologies is the leading IT certification institute in Pune, offering globally recognized certifications across various domains. With expert trainers and comprehensive materials, we ensure students gain in-depth knowledge and hands-on experience to excel in their careers. Our certification programs are tailored to meet industry standards — from cloud technologies to data science — empowering individuals to stay ahead in the ever-evolving tech landscape.
Career Services
At Radical Technologies, we are committed to your success beyond the classroom. Our 100% Job Assistance program ensures that you are not only equipped with industry-relevant skills but also guided through the job placement process. With personalised resume building, interview preparation, and access to our extensive network of hiring partners, we help you take the next step confidently into your IT career.
Career Support
Join our Brush-up Session & get support until you find a job!
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Course Rating
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Advanced Service Now Scripting Interview Questions
10 questions commonly asked in Advanced Service Now Scripting interviews.
- 01 Can you explain the process of troubleshooting a server that is not booting up on Red Hat Linux? What steps would you take to identify and resolve the issue?
- 02 How do you manage and configure SELinux in a Red Hat environment? Can you provide an example of a situation where you had to modify SELinux policies to enable a service?
- 03 Describe the process of patch management in Red Hat Linux. How do you ensure that your systems are up to date and secure without causing disruptions to services?
- 04 What are the key differences between ext4 and XFS file systems in Red Hat Linux? In what scenarios would you choose one over the other?
- 05 How do you set up and manage logical volume management (LVM) in Red Hat Linux? Can you walk us through the process of extending a logical volume without downtime?
- 06 How do you automate repetitive tasks in Red Hat Linux? Can you provide examples of scripts or tools you have used to streamline system administration tasks?
- 07 Can you describe a scenario where you had to configure a high-availability cluster using Red Hat Cluster Suite? What challenges did you face, and how did you overcome them?
- 08 How do you secure a Red Hat Linux server? Discuss the various security measures and best practices you follow, including firewall configuration and user management.
- 09 Explain the process of creating and managing network bonds in Red Hat Linux. What are the advantages of using network bonding, and how do you troubleshoot bonding issues?
- 10 Explain the role of systemd in Red Hat Linux. How do you troubleshoot and manage services using systemd?
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Advanced Service Now Scripting
IT Training Programme
100% placement assistance