Radical Technologies
Call :+91 8055223360

Job Opening for Linux and Unix(Support); Freshers (Job code- RT296)

Apply Online

Interested candidates kindly apply before 20th November.

CV must be in pdf format, saved with your first name.

Job Title: Linux and Unix Support 

  • Experience – NOT REQUIRED
  • Communication – Excellent verbal and written communication.
  • Notice period – Immediate
  • Salary Expectations – 2 to 2.2 L CTC
  • BOND – 2.5 Years

Knowledge/Understanding required –

  • Windows 10 & 11 OS installation, upgrading and troubleshooting.
  • Concepts clear for Windows Active Directory.
  • Understanding of SCCM.
  • Understanding of DL, Functional Mailbox & Shared Mailbox Permissions
  • Familiar with MS Exchange / Office 365 license provisioning.
  • Antivirus update / scanning and troubleshooting at the client end
  • Worked on Laptop Encryption and troubleshooting (McAfee / Bit locker)
  • Understanding of VPN and experience any VPN client
  • Supporting VC and web conferencing tools like WebEx, Zoom, etc.
  • Work on Network Printer and Secure Printer and installation and troubleshooting
  • Work experience with Thin Client, Troubleshooting networking and connection issues.

Working with Remote Tool / Assisting users:

  • Worked on remote Support tools – GoToAssist, Bomgar etc
  • Worked on Service Now / Remedy or any other ITIL Tool,
  • Clear concept of Incident, Problem, Request and Asset Management.
  • Ensure that Incidents and Requests are resolved within agreed SLA.
  • Contacting users to find out the nature of the problem or to guide them.
  • Advising on software or hardware upgrades.

Good To Have

  • Basic knowledge of Networking, DHCP, DNS related issues.
  • Knowledge on any monitoring and reporting tool.
  • VMWare / vCenter / Cloud knowledge.
  • Citrix Knowledge and experience
  • Cisco, Microsoft, Linux, AWS, Azure, or any related Certifications.
  • Working Knowledge of different MFA Processes and permissions.

Personal skills

  • Extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills and provide fast and effective support for clients.
  • Develop process and procedures that ensure Incident Management and Service Desk related action items are tracked and completed.
  • Produce activities and workflow documentation for Change, Incident and Problem Management.
  • Excellent verbal and written communication skill
  • A high degree of initiative and flexibility
  • Customer orientation (Providing basic training on computer operation and management)
  • Co-ordinating with team members.

Evaluation round’s:

  1. Communication Round
  2. Test Round / Technical Interview
  3. HR Round
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