Radical Technologies
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Job requirement for Linux L1 Tech Support (Job code 52)

Interested candidates kindly share updated cv by 6May21.
Position- L1 Tech Support
Experience:- 0-3years
Location:- Pune currently work from home
Joining:- Immediate
Job Description:-
THIS ROLE REQUIRES WORKING IN SHIFTS (including night shifts)
Educational qualification:
Graduate Engineer – BE, BTech, BSc-IT, MCA or equivalents (**Computer Science/IT graduates only)
Technical Skills:
1. Linux OS System Administration
2. Networking – CCNA preferred
3. Database Administration MySQL
4. Possess expertise and special knowledge of operating systems, devices, applications and
software.
Applicants must demonstrate:
1. Outstanding Communication skills and active listening . (this position requires applicants to
have excellent English language skills)
a. Ability to explain complex ideas to those with limited IT and systems knowledge
b. Exceptional verbal and written communication skills, English fluency is MUST
c. Listening ability and patience
2. Extraordinary customer service and relationship management
a. Stake -holder management
b. provide support to internal/external customers
3. Empathy with users
4. Acceptance of ownership
5. Critical thinking skills (Support roles are often responding to technical problems that occur
abruptly and require immediate solutions.)
Preference for candidates with Certifications in any of the following:
 Linux System Admin
 Networking CCNA (Preferred)
 MySQL DBA (Preferred)
 ITIL (Preferred)
Note: Charges Apply For Non Radical Technologies Students.

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