Radical Technologies
Call :+91 8055223360 | 8103400400

Job Requirement for Technical Escalations (Job code 031)

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Interested candidates kindly share updated cv by 27April21.

Position- Technical Escalations

Experience- Freshers

Location-Pune

Job Description:-

The Technical Escalations Operations Engineer will directly interact with the Client Operations, Product and the Core Development Teams in Engineering. The Operations Engineer will have to monitor the JIRA Queue for incoming Service Requests, Bugs, Troubleshooting issues or Raw Data Requests and maintain the response/resolution SLAs. The expectation is to be able to grow the Product Knowledge to support the Customer Success solve issues faster and in some cases might have to communicate the same with Engineering. Has to have good communication skills for seamless propagation of information.

Technical Skills required:-
Good Aptitude and Problem-Solving Skills needed. Good to have programming knowledge.
SQL/PL SQL and Unix Shell Scripting is a Must have
C/C++/HTML/PYTHON/Hadoop knowledge is good to have.
Experience: 0-1 year

Qualifications

Educational Qualification should be B.E./B. Tech

Note: Charges Apply For Non Radical Technologies Students.

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