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Experience : 2 Years -O Months To 5 Years – 0 Months
Skills Required in Azure/VMVWare – Lt Level
: Basic understanding of Networking technelogies for single and
multi-site environments (VPN, DNS/DHCP. firewalls, layer2/3
switches, network monitoring SonicWall, Cisco}
– Understanding of Server and desktop oatching and Antivirus
* Backup management
: Additional responsibilities will include day-to-day operations of
servers, applications, and networks, as well as user support as
3+ years experience working as a Technical Support engineer, preferably with international customers.
* Fiexible to work in in 24/7 environment.
» Become the Technical‘ Gperations advisor for our Partner.
: Converse with the Partner and their members on a day-to-day basis.
«Will be required to co-ordinate with various depot. in the NOC and Partner teams and coordinate/escalate, as necessary.
© Will require to use tools that would facilitate co-ordination with NOC – ITS Portal, PSA Access, Office 365, Skype, Slack, or any other tools.
* Day- to-day management of the site, including supervising and monitoring the sites ailotted for by the Partner.
» Resolving tecHnical issues and other problems that may arise.
‘Work with other partners/tools that the Partner uses for any support/escalations.
© Client interactions.
» Coordinating with Vendor and ISP.
