SERVICENOW

ServiceNow is a software platform that supports IT service management and automates common business processes. This software as a service (SaaS) platform contains a number of modular applications that can vary by instance and user. .ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Clasroom training batch schedules:

Location Day/Duration Date Time Type
Aundh Weekend 16/12/2017 09:00 AM New Batch Quick Enquiry

Event batch schedules:

Location Day/Duration Start Date ₹ Price Book Seat
Pune 4 days 13/01/2018 ₹ 30000.00 Enroll Now

Online training batch schedules:

Mode Day/Duration Start Date End Date ₹ Price Book Seat
Online 8 Weeks, 3 Days 01/01/2018 28/02/2018 ₹ 25000.00 Enroll Now

Best servicenow training in Pune 

Training by Certified  Trainers from Industry

Realtime Projects , Scenarios & Assignment

Radical Technologies provides instructor-led ServiceNow training in Pune & Bangalore, India and provide hands-on experience to implement Service-Now.com in the organization. This training covers the underlying architecture, technical components, implementation planning considerations and implementation tasks essential for a Service-Now.com ITSM implementation project. Along with implementation tasks and details, this course provides a detailed overview of Service-Now.com mandatory dependencies, enabling candidates to understand the entire scope of a Service-Now.com ITSM implementation project.

Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, candidates gain an understanding of the scope of a Service-Now.com ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring business services through Service Mapping and store alerts/events inside Event Management, provide automation and DevOps using Orchestration

ServiceNow Admin Syllabus

A)   ServiceNow Admin Course Topics:
Duration : 10 Class
1) Core Configuration
         Configure Navigation, Search and UI Options
        Manage Lists, Filters, and Forms
        Home Page
        Delegates
        Activate Plugins
2) User Administration
       Configure User Accounts
      Add Groups and Assign Users to Groups
      Assign Roles
3) Manage Tables and Fields
      Learn How to Manage Data with Tables
      Creation of Tables and Fields
      Manage Form View
      Views
      Sections in a Form
4) Manage Data with Import Set and Update Set
      Work with Import Sets
      Create and Apply Update Sets
5) Process Application
     Work with Knowledge Base
     Create and Populate Service Catalog Items and Order Guide
6) Core Application Administration
     Set up Email Notifications
     Learn about Upgrade Process and Release Cycle
     Implement Contextual Application Security
7)Service Administration
    Create and Modify Reports
    Create and Apply SLAs
    Customize and Brand Your Instance
8) Work Flow Basic
    Business Rules
    Client Script
    UI Action
    UI Policy
    Scheduled Jobs
    Workflow Script
9) Service Catalog
    SLA’s
10) System Admin Certification Preparation
    Registering for Exam
    Admin Material Discussion
    Dumps
B)   ServiceNow Advanced :
Duration :   8 Class
1) Scripting and APIs
     Client Side Scripting
         Client Script
         UI Policies Basic
         UI policies Scripting
         UI Script
         User Scripting
     Server Side Scripting
         Business Rule
         Script Include
         Server Side UI Action
         UI Actions advance
         Glide-System
         UI Macro
2) Scripting Advanced
         Scripting in Emails
        Workflow Scripting
3) Cloning of System
4) Platform Administration:
       Exporting Data using Transform Map
       Migration Using Update Sets (working with One or more update sets)
5) CMDB
      Asset Management
     Discovery
     Application Security
6) Integrations
    LDAP
   SSO
   WebServices
   Scripted Web Service
   REST
   SOAP
7) Service Catalog Advance
   Order Guide
8) Installing and Managing MID Server
    Creating Applications
    Creating Modules
    Go-live preparation and checklist
    Performance and Coding best practices

 

 

We help students in registering for certification exam, we use to provide dumps, every question from dump is discussed in detail.
Mock exam is conducted to prepare for certification exam.
Trainer is having 14 years of IT experience with all servicenow certifications and rich onsite and offshore experience.
We have trainers who have rich IT experience and  strong technical background. We not only cover theory but practical also with very descriptive lab exercise and training material. Training is always given on latest version of Servicenow.
Our Lab exercise are inspired from actual client implementation which explain the technology and its use.
Students complete lab exercise in lab itself under trainer’s supervision.
Ample time is given in class to cover theory and practical part.
Radical technology provides different job oriented training from its certified trainer, it is located in the center of city which makes it approachable from all part of city.
Expert advice is given to students which help them in choosing the right course of their interest and expertise.

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