Service_now is a software platform that supports IT service management and automates common business processes. This software as a service (SaaS) platform contains a number of modular applications that can vary by instance and user. .Service_now specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Online training batch schedules:

Mode Day/Duration Start Date End Date ₹ Price Book Seat
Online 1 Day 13/07/2024 13/07/2024 ₹ 0.00 Enroll Now


Duration of Training  : 60 hrs

Batch type  :  Weekdays/Weekends

Mode of Training  :  Classroom/Online/Corporate Training


ServiceNow – Admin + Development Training & Certification in Pune

Highly Experienced Certified Trainer with 10+ yrs Exp. in Industry

Realtime Projects, Scenarios & Assignments


Why Radical Technologies

100% Placement Guarantee for the Right Candidate

10+ Years Real Time Experienced Trainers

Learn from Industry Experts, Hands-on labs

Flexible Options: online, instructor-led, self-paced

14+ Years of Industry Recognitions

1 Lakh+ Students Trained

50,000+ Students Placed

Guaranteed 5+ Interview Calls

Top MNCs - Associated with 800+ Recruiters

Free Internship Project & Certification

Monthly Job Fair - Virtual as well as Physica

5000+ Reviews & Ratings


Radical Technologies provides instructor-led Service_now training in Pune & Bangalore, India and provide hands-on experience to implement Service-now in the organization. This training covers the underlying architecture, technical components, implementation planning considerations and implementation tasks essential for a ITSM implementation project. Along with implementation tasks and details, this course provides a detailed overview of mandatory dependencies, enabling candidates to understand the entire scope of a Service_now. ITSM implementation project.


Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, candidates gain an understanding of the scope of a Service_now ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring business services through Service Mapping and store alerts/events inside Event Management, provide automation and DevOps using Orchestration



A) ServiceNow Admin Course Topics :

1) Core Configuration

         Configure Navigation, Search and UI Options
        Manage Lists, Filters, and Forms
        Home Page
        Activate Plugins


2) User Administration
       Configure User Accounts
      Add Groups and Assign Users to Groups
      Assign Roles


3) Manage Tables and Fields
      Learn How to Manage Data with Tables
      Creation of Tables and Fields
      Manage Form View
      Sections in a Form


4) Manage Data with Import Set and Update Set
      Work with Import Sets
      Create and Apply Update Sets


5) Process Application
     Work with Knowledge Base
     Create and Populate Service Catalog Items and Order Guide


6) Core Application Administration
     Set up Email Notifications
     Learn about Upgrade Process and Release Cycle
     Implement Contextual Application Security


7) Service Administration
    Create and Modify Reports
    Create and Apply SLAs
    Customize and Brand Your Instance


8) Work Flow Basic
    Business Rules
    Client Script
    UI Action
    UI Policy
    Scheduled Jobs
    Workflow Script


9) Service Catalog


10) System Admin Certification Preparation
    Registering for Exam
    Admin Material Discussion


B) ServiceNow Advanced Admin & Development :

1) Scripting and APIs

     Client Side Scripting
         Client Script
         UI Policies Basic
         UI policies Scripting
         UI Script
         User Scripting
     Server Side Scripting
         Business Rule
         Script Include
         Server Side UI Action
         UI Actions advance
         UI Macro


2) Scripting Advanced
         Scripting in Emails
        Workflow Scripting


3) Cloning of System


4) Platform Administration :
       Exporting Data using Transform Map
       Migration Using Update Sets (working with One or more update sets)


      Asset Management
     Application Security


6) Integrations
   Scripted Web Service


7) Service Catalog Advance
   Order Guide


8) Installing and Managing MID Server
    Creating Applications
    Creating Modules
    Go-live preparation and checklist
    Performance and Coding best practices



Student Stories and Reviews :

Hey! Best Service Now Training : )

Ravi Shankar

I attended Service now certification  exam here...very supportive staff.....very good institute:):)I'll do recommend radical exam center......

Sagar Pawar

I complete ServiceNow course.Shubhangi gave me very good information about course.Pankaj sir is full of knowledge. he teaches very good. I am completely satisfied by joining this course and Thanks to Pankaj Sir,He teaches very well.

Komal Adsul

I have done Service now training in Radical Technologies. Mr. Gaurav is a very good teacher. He has very good knowledge and hands on experience. He is giving a practical knowledge which was very helpful. Thank you Gaurav Sir.

Pradnya Nitin

I have taken course on servicenow Overall it is good experience our tutor have given us ampul enough of time to practice and discuss the questions inside the class, we have good exposure to the …

Mohan Reddy

I think it’s a very good platform for increasing your skills , highly Knowledgeable and extraordinary trainer for Servicenow , explains all concepts thoroughly by giving practical examples till the trainee will get understand. I have …

Kishor Khedekar

Very Good Institute to learn the Technolofies Like Salesforce and ServiceNow. I am writing based on my ServiceNow Training and My wife's Salesforce Training. …

Sachin Gulve

Great experience Rahul Sir helped us understand every concept of Service Now very clearly.

Sudip Sarkar

Service now Rahul Sir. Good learning experience. Scenario beased problem solving.

Shahnawaz Siddiqui

ServiceNow Admin & Advance class was taught very efficiently by Mahesh Sir. The concept was explained very well

Smriti Rekha

I have completed Service Now course at Radical Technologies Pimple Saudagar branch  trainer was "Rahul Sir" …

Sheetal Pawar

Radical Technologies is a good place to  amplify your knowledge on new technologies used in IT.  Very good learning experience. Their Staff is very helpful.  Servicenow Trainers have comprehensive knowledge about the SNOW.

Pramila Thite

FAQs :

Radical Technologies is a leading institute offering Servicenow Courses with a focus on practical learning and industry relevance. Our Servicenow Training covers a wide range of topics, ensuring that you gain the skills needed for Servicenow Certification.

Yes, we provide Servicenow Online Training to accommodate learners who prefer a remote learning environment. Our online courses offer the same quality education and interaction with experienced instructors as our in-person classes.

For information on Servicenow Certification Cost, please contact our team. The cost typically covers training materials, hands-on labs, and exam fees. Our goal is to provide value-packed courses that prepare you thoroughly for Servicenow Certification.

Certainly! Our Servicenow Classes are available both in-person and online, making it convenient for learners located near our physical location or those seeking remote instruction.

We offer a range of Servicenow Certifications, including Servicenow Administrator Certification, Servicenow Developer Certification, and the Certified System Administrator (CSA) Certification. Our courses are designed to prepare you for these certifications.

Yes, our Servicenow Full Course covers all essential aspects of Servicenow, including scripting, development, administration, and more. It’s a comprehensive program designed to make you proficient in Servicenow.

Certainly! Our Servicenow Online Certification Classes offer the flexibility of online learning combined with the recognition of a certified program. Enroll in our online classes to gain Servicenow expertise from anywhere in the world.

Yes, we offer Servicenow Developer Courses online, allowing you to enhance your development skills in Servicenow through our virtual platform. Our online courses provide practical insights and hands-on experience.

For beginners, we recommend starting with the Servicenow Administrator Course, which provides a foundational understanding of Servicenow administration. As you progress, you can explore advanced courses such as Servicenow Developer Training.

Our commitment to excellence, experienced instructors, up-to-date curriculum, and practical approach make us the best choice for Servicenow Training in India. Join us to embark on a successful journey in Servicenow and enhance your career prospects.

Most Probable Interview Questions for Servicenow Admin + Development

Interview Question No. 1 for Servicenow Admin + Development : What are the key features of ServiceNow and its significance in IT Service Management?

Interview Question No. 2 for Servicenow Admin + Development : Can you explain the difference between ServiceNow administration and development roles?

Interview Question No. 3 for Servicenow Admin + Development : How does ServiceNow facilitate workflow automation and process optimization?

Interview Question No. 4 for Servicenow Admin + Development : What are the various modules available in ServiceNow and their functionalities?

Interview Question No. 5 for Servicenow Admin + Development : How does ServiceNow support ITSM (IT Service Management) processes?

Interview Question No. 6 for Servicenow Admin + Development : Explain the concept of ServiceNow CMDB (Configuration Management Database) and its role.

Interview Question No. 7 for Servicenow Admin + Development : What is the role of ServiceNow in asset management and tracking?

Interview Question No. 8 for Servicenow Admin + Development : Can you discuss the importance of ServiceNow scripting languages like JavaScript in customization?

Interview Question No. 9 for Servicenow Admin + Development : How does ServiceNow handle incident management and resolution?

Interview Question No. 10 for Servicenow Admin + Development : What is the significance of ServiceNow reporting and analytics in decision-making?

Interview Question No. 11 for Servicenow Admin + Development : Explain the process of ServiceNow application development and deployment.

Interview Question No. 12 for Servicenow Admin + Development : How does ServiceNow integrate with other third-party tools and systems?

Interview Question No. 13 for Servicenow Admin + Development : Discuss the role of ServiceNow administrators in maintaining platform stability and security.

Interview Question No. 14 for Servicenow Admin + Development : What are the different certification paths available for ServiceNow professionals?

Interview Question No. 15 for Servicenow Admin + Development : Can you elaborate on the ServiceNow Certified System Administrator (CSA) certification and its benefits?

Interview Question No. 16 for Servicenow Admin + Development : How does ServiceNow support project management and collaboration within organizations?

Interview Question No. 17 for Servicenow Admin + Development : What are the key challenges you might face as a ServiceNow developer, and how would you address them?

Interview Question No. 18 for Servicenow Admin + Development : Discuss the role of ServiceNow in IT operations management and continuous improvement.

Interview Question No. 19 for Servicenow Admin + Development : Can you provide examples of real-world applications or projects you’ve worked on using ServiceNow?

Interview Question No. 20 for Servicenow Admin + Development : How does ServiceNow contribute to overall business agility and efficiency?


Learn ServiceNow – Course in Pune with Training, Certification & Guaranteed Job Placement Assistance!

Unlock the world of Servicenow and propel your career forward with Radical Technologies, Pune’s premier Servicenow training institute!

We offer a comprehensive suite of programs tailored to every level, from beginner-friendly introductions to advanced developer training and industry-recognized certifications.


Master the Art of Servicenow –

Servicenow Training in Pune: Dive deep into the platform’s core concepts, functionalities, and best practices.

Servicenow Classes Near Me: Choose from convenient classroom sessions or online learning at your own pace.

Servicenow Certification: Train for and ace crucial exams like Certified Administrator, Developer, and CSA.

Servicenow Developer Training: Master scripting, workflows, and integrations to build powerful automation solutions.

Servicenow Online Course: Access high-quality learning materials and expert guidance, wherever you are in the world.

Why Choose Radical Technologies?

Expert Instructors: Learn from seasoned professionals with extensive Servicenow experience and real-world knowledge.

Hands-on Projects: Gain practical skills through engaging projects that simulate real-world scenarios.

Job-Oriented Training:  We design our programs to equip you with the skills and certifications employers crave.

Dedicated Placement Assistance: Benefit from our strong industry connections and land your dream Servicenow job.

Don’t just get certified, get career-ready! Join Radical Technologies and unleash your full potential in the thriving Servicenow ecosystem.


Here’s how we can help you –

New to Servicenow? Our beginner-friendly courses will guide you through the basics with clarity and ease.
Seeking Certification? We offer comprehensive training programs aligned with specific Servicenow certifications.
Want to become a Servicenow Developer? Master scripting, workflows, and integrations to build powerful automation solutions.
Looking to advance your career? Enhance your skillset with advanced Servicenow modules and specialized training.
No matter your goals, Radical Technologies has the perfect Servicenow solution for you!

Contact us today for a free consultation and take your first step towards Servicenow mastery!

Online Batches Available for the Areas –

Ambegaon Budruk | Aundh | Baner | Bavdhan Khurd | Bavdhan Budruk | Balewadi | Shivajinagar | Bibvewadi | Bhugaon | Bhukum | Dhankawadi | Dhanori | Dhayari | Erandwane | Fursungi | Ghorpadi | Hadapsar | Hingne Khurd | Karve Nagar | Kalas | Katraj | Khadki | Kharadi | Kondhwa | Koregaon Park | Kothrud | Lohagaon | Manjri | Markal | Mohammed Wadi | Mundhwa | Nanded | Parvati (Parvati Hill) | Panmala | Pashan | Pirangut | Shivane | Sus | Undri | Vishrantwadi | Vitthalwadi | Vadgaon Khurd | Vadgaon Budruk | Vadgaon Sheri | Wagholi | Wanwadi | Warje | Yerwada | Akurdi | Bhosari | Chakan | Charholi Budruk | Chikhli | Chimbali | Chinchwad | Dapodi | Dehu Road | Dighi | Dudulgaon | Hinjawadi | Kalewadi | Kasarwadi | Maan | Moshi | Phugewadi | Pimple Gurav | Pimple Nilakh | Pimple Saudagar | Pimpri | Ravet | Rahatani | Sangvi | Talawade | Tathawade | Thergaon | Wakad


We help students in registering for certification exam, we use to provide dumps, every question from dump is discussed in detail.
Mock exam is conducted to prepare for certification exam.
Trainer is having 14 years of IT experience with all servicenow certifications and rich onsite and offshore experience.
We have trainers who have rich IT experience and  strong technical background. We not only cover theory but practical also with very descriptive lab exercise and training material. Training is always given on latest version of Servicenow.
Our Lab exercise are inspired from actual client implementation which explain the technology and its use.
Students complete lab exercise in lab itself under trainer’s supervision.
Ample time is given in class to cover theory and practical part.
Radical technology provides different job oriented training from its certified trainer, it is located in the center of city which makes it approachable from all part of city.
Expert advice is given to students which help them in choosing the right course of their interest and expertise.

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