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Interested candidates kindly apply before 08/10/2022.
CV must be in PDF format, saved with your Full name.
Hiring for Application Support Engineer!!!
Location: Kochi
- Requirement:
- Act as the escalation point for all application-related issues.
- Learn appropriate software and hardware used and supported by the organization.
- Conduct remote desktop troubleshooting to end-users.
- Communicates and coordinates with technical and business partners to permanently resolve recurring or common issues.
- Document and track issues and reasonable steps taken within the ticket management system.
- Participate in periodical Audits, delivering required documentation.
- Provide on-call support as necessary.
- Performs other duties as assigned.
- Experience with large-scale cloud-based application
deployments across high availability.
Skills:
- Basic level of support and troubleshooting experience.
- Comfortable with Ticketing Tools like Service now.
- Ability to perform remote troubleshooting.
- Excellent problem-solving and multitasking skills.
- Experience in using Microsoft Office products.
- Exceptional written and oral communication skills.
