Radical Technologies
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Job Opening for Customer Care Executive (Tech Support); Experience: 0-3 Years (Job code- RT285)

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Interested candidates kindly apply before 7th November

CV must be in pdf format, saved with your first name.

Position: Customer Care Executive (Tech Support)

Job Description:
 Identify and Evaluate Technology Solutions
 Promptly answer & support related Phone calls, Chat & Emails.
 Problem Solving and Troubleshooting in minimum time
 Identify Potential Issues & give quick solutions for it
 Conduct online training sessions for the Clients.
 Conduct online / onsite New Installations
 Provide Online and offline support to our customers via available resources
 Perform Activation/Deactivation of subscriptions & handle other technical Issues

Tech Skills Requirements:
 Working knowledge of basic network configuration
 Working Knowledge of all types of IT Hardware and Software

Other requirements:
 Fluent & Soft communication
 Ready to learn new technologies on his own
 Ready to travel across the country, if required

More details:
 Experience required: 0-3 years
 Salary: Best in the industry, will be commensurate with the skills and experience.
 Department: Tech Support
 Employment type: Permanent, full time
 Location: Baner, Pune, MH

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