Radical Technologies
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Job Opening for Customer Support Engineer;Fresher;Salesforce Admin, Good communication skills(Job Code-RT 519)

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Post: Customer Support Engineer
Salary:  4.2 LPA (Including 20% Variable)
Employee Agreement:
Experience: Fresher (Remote)
No. of requirement : 4
Education Qualification: Salesforce admin certified
Work Environment: Work From home/Work From office
Job Location: Remote
Interview: Offline (Coding + technical)
Skill Sets: Salesforce Admin, Good communication skills (They have to interact with international customers, hence good communication is a must have)

Responsibility: 

  • Provide technical assistance with software and best solutions based on customer’s requirements.
  • Excellent knowledge of product.
  • Resolve issues or provide information for customers via phone, chat, or email.
  • Create and maintain tips and tricks solutions for online knowledgebase and websites.
  • Resolve product issues in a timely manner using available resources
  • Complete ownership of issues/cases and well versed in escalation protocols
  • Work with engineering and Product Management teams for resolution of customer issues

Interested candidates kindly apply before 27/03/2022.

CV must be in pdf format, saved with your Full name

We are no longer accepting applications for this ad.

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