Post: Customer Support Engineer
Salary: 4.2 LPA (Including 20% Variable)
Experience: Fresher (Remote)
No. of requirement : 4
Education Qualification: Salesforce admin certified
Work Environment: Work From home/Work From office
Job Location: Remote
Interview: Offline (Coding + technical)
Skill Sets: Salesforce Admin, Good communication skills (They have to interact with international customers, hence good communication is a must have)
- Provide technical assistance with software and best solutions based on customer’s requirements.
- Excellent knowledge of product.
- Resolve issues or provide information for customers via phone, chat, or email.
- Create and maintain tips and tricks solutions for online knowledgebase and websites.
- Resolve product issues in a timely manner using available resources
- Complete ownership of issues/cases and well versed in escalation protocols
- Work with engineering and Product Management teams for resolution of customer issues
Interested candidates kindly apply before 27/03/2022.
CV must be in pdf format, saved with your Full nameWe are no longer accepting applications for this ad.