ITIL CERTIFICATION
Course description
Get ITIL Certified & be at the forefront of IT Service management
If you’re working within an organization which has adopted ITIL, the Foundation certification can boost both your knowledge and career.
It is a useful introduction to the terminology and concepts of the ITIL® service lifecycle for those who require a basic understanding of the framework. You will also gain an understanding of how ITIL can improve IT service management (ITSM).
ITIL Foundation Exam Format
- Multiple choice examination questions
- 40 questions
- 26 marks required to pass (out of 40 available) – 65%
- 60 minutes’ duration
- Closed book
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