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Get ITIL Certified & be at the forefront of IT Service management

If you’re working within an organization which has adopted ITIL, the Foundation certification can boost both your knowledge and career.

It is a useful introduction to the terminology and concepts of the ITIL® service lifecycle for those who require a basic understanding of the framework. You will also gain an understanding of how ITIL can improve IT service management (ITSM).

ITIL Foundation Exam Format

  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) – 65%
  • 60 minutes’ duration
  • Closed book


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