Job Opening for Oracle EBS Technical Consultant (Job Code RT 1510)

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Kochi, Kerala Full-Time Work from Office

Job Brief

We are looking for a seasoned Oracle EBS Technical Consultant with strong expertise in RICEW (Reports, Interfaces, Conversions, Extensions, Workflows) to support a complex Oracle EBS R12.2.x environment. The role will focus on L2/L3 defect analysis, production support, and integration troubleshooting across SCM and Finance modules. This is a hands-on technical role, requiring deep skills in PL/SQL, Oracle APIs, debugging, and working with functional teams to resolve incidents and defects in business-critical processes. The ideal candidate will be well-versed in end-to-end technical architecture, performance diagnostics, and integration troubleshooting, with the ability to resolve complex issues across production and non-production environments.

Responsibilities

• Provide L2/L3 technical support and defect resolution for custom RICEW components across SCM (Order Management, Inventory, Procurement, WMS) and Finance (AR, AP, GL, FA).
• Troubleshoot and fix issues in:
o Custom Reports (Oracle Reports, BI Publisher)
o Custom Interfaces with 3PL, Retail, WMS, banking, and external systems
o Conversions and data load processes (bulk inserts, validations, staging tables)
o Extensions using PL/SQL packages, Forms Personalizations, OAF
o Workflows for order processing, approvals, and notifications
• Investigate data discrepancies, integration failures, and custom code bugs using PL/SQL, logs, and debug tools.
• Analyze and resolve issues related to data integrity, duplicate records, stuck transactions, and incorrect postings across modules.
• Maintain custom APIs, triggers, procedures, and views.
• Monitor and improve performance of custom code through AWR/ASH analysis, SQL tuning, and indexing strategies.
• Collaborate with functional consultants to understand business impact and translate into technical resolution steps.
• Perform code corrections, unit testing, and deployment preparation for production-safe fixes.
• Conduct root cause analysis (RCA) and develop reusable fix patterns or automation.
• Support batch job failures, concurrent program performance issues, and custom object dependency resolution.
• Participate in incident triage, work with middleware, DBA, and infra teams to resolve
upstream/downstream failures.
• Handle ticketing via ServiceNow, ensuring SLA compliance and knowledge base updates.
• Maintain and enhance documentation for custom components and their dependencies across business flows.
• Manage inbound and outbound integrations with 3PL, Retail, WMS, banking, and external SaaS systems.
• Maintain source control, migration scripts, and patch impact assessments (via tools like STAT or manual analysis).
• Document all changes; ensure version-controlled, audit-ready artifacts.
Mandatory:

Skills

• Deep hands-on experience in: o PL/SQL, SQL, APIs (standard & custom) o Oracle Reports, BI Publisher o Oracle Forms, Oracle Workflow o OAF (Oracle Application Framework), ADF (preferred) • Strong understanding of EBS data models across: o SCM: Order to Cash, Procure to Pay, Shipping, Inventory, BOM, WMS o Finance: AR, AP, GL, Fixed Assets • Experience in debugging interface failures using logs, tables, and SOA trace (if applicable). • Experience with file-based interfaces (CSV/XML/Flat Files), FTP/SFTP, SOAP/REST APIs • Familiarity with middleware (Oracle SOA Suite, OSB, WebLogic) for integration troubleshooting • Skilled in concurrent manager and debugging issues with concurrent programs Business & Domain Exposure: • Strong understanding of EBS data models and transaction flows in: o Order to Cash, Procure to Pay, Inventory & WMS o Accounts Receivable, Accounts Payable, General Ledger, Assets • Functional awareness to interact effectively with business/functional teams • Knowledge of multi-org, localization, and multi-currency setups

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